Returns & Exchanges
At Peter Jackson, we are committed to ensuring your tailored garments fit perfectly; if you are not entirely satisfied, you may return or exchange your items within 30 days of purchase. Please ensure all items are in their original, unworn condition with all tags and packaging intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the garments in their original packaging, ensuring all suit bags, hangers, and labels are included to prevent damage during transit.
Affix Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Drop Off and Track
Deliver your package to any authorized post office or courier drop-off point and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing